Claims

The best claim is the one that never happens.





Despite the best loss control and risk management efforts, incidents that generate claims will happen. The philosophy of the Claims Department of The Pool has been developed with this understanding.
 
The Pool's claims management philosophy is based on claims administration and litigation procedures tailored to the specific types of claims normally made against public entity related coverage's.
 
With more than 30 years in member claims-handling experience, the Claims Department has expertise in your unique exposures, losses and legal environment.

File Claims 24/7 by logging into our portal.
 
Mail claims forms to:
The Pool Claims Department
5100 Maryland Way
Brentwood, TN 37027
 
Handle claims over the phone:
Claims line (800) 288-0829
Forward claims by fax:
(877) 469-7611 
 


 

 




Need Assistance?


If you need assistance with any of the forms or have questions about our Claims Management Service, please contact us at:

5100 Maryland Way
Brentwood, TN 37027

(800) 624-9698

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